1. Market-Q
  2. Troubleshooting
  3. General

Java 6 Update 10

ICE Data Services -

 

Java 6 Update 10

 

 

Mozilla Firefox:

 

 

1.      Click on the Camera icon located in the top-left corner of Firefox.

2.      Click on the “Continue Allowing” button to temporarily activate Java for our site. The users will continue to see the prompt at each new login attempt.(The Install plugin link will not work and will require the user to go to www.java.com to upgrade Java to the latest build for the prompt to disappear)


 
 
 

3.      If a user accidentally ‘Blocks the Plugin “they will need to go to the Firefox Main menu and select Tools>Add-ons.

4.      In the Add-on window select ‘Plugins’ on the left

5.      Click on the “Never Activate” button for Java and select “Always Activate” to permanently turn on Java
 
 
 

6. After making the selection the user may need to close the Market-Q browser window they are in and log back into Market-Q

 

 

 

Google Chrome


In Google Chrome users will see a notification stating “Java™ is required to display some elements on this page”

 

The only option for Market-Q to work is to update Java to the latest build.
 
 
 

Internet Explorer

No problems found